Returns & Refunds Policy
Hey there, beloved pets of all kinds — wagging tails, purring whiskers, happy hooves (and your humans, too)! We’ve got a 30-day return policy just for you. That means you’ve got 30 days from the moment your new product arrives to decide if it’s the right fit for your comfort and well-being.
We’re all about providing high-quality products designed with your health and happiness in mind. If something’s not quite right, have your human reach out to us. Whether it’s a replacement or a refund, we’ll handle it fast so you can stay cozy, cared for, and content.
If your product arrives broken, damaged, or isn’t what you expected, you’re entitled to a replacement or refund under our Terms & Conditions. Just a kind note: while we’ll gladly assist with your return, the cost of the return shipping label will be the responsibility of your human.
Humans, you can contact us at info@homepets.co or give us a call at +1 (786) 633-2086. We’re here to ensure every wag, purr, and neigh comes with complete satisfaction!
We’re all about providing high-quality products designed with your health and happiness in mind. If something’s not quite right, have your human reach out to us. Whether it’s a replacement or a refund, we’ll handle it fast so you can stay cozy, cared for, and content.
If your product arrives broken, damaged, or isn’t what you expected, you’re entitled to a replacement or refund under our Terms & Conditions. Just a kind note: while we’ll gladly assist with your return, the cost of the return shipping label will be the responsibility of your human.
Humans, you can contact us at info@homepets.co or give us a call at +1 (786) 633-2086. We’re here to ensure every wag, purr, and neigh comes with complete satisfaction!