Returns

We guarantee that our products will be free from defects in workmanship for as long as you own and use them. If you're looking to return a faulty or incorrect item, please get in touch so we can get this sorted for you immediately.

If the product is broken or damaged you can request a refund or a replacement according to our Terms & Conditions. 

In case the product received is not working properly, please get in touch with us via email at info@homepets.co so we can solve this immediately.